Frequently Asked Questions
Everything you need to know about creating custom map posters
What materials are available for my custom map poster?
We offer premium quality prints on two materials: high-quality matte paper and gallery-wrapped canvas. Both options use archival inks that resist fading for decades.
How long does it take to receive my custom map poster?
Production typically takes 3-5 business days, followed by shipping within the US. Most orders arrive within 7-10 business days total.
Can I customize any location in the world?
Yes! Our system uses global map data, so you can create custom posters of virtually any location worldwide - from major cities to small towns and neighborhoods.
What sizes are available for custom map posters?
We offer multiple size options including 12x18, 16x24, 18x24, and 24x36 inches. All sizes maintain the same high-quality printing standards.
Do you ship internationally?
Currently, we only ship within the United States. We're working on expanding international shipping in the future.
Can I see a preview before ordering?
Absolutely! Our design tool provides a real-time preview of your custom map poster. You can adjust colors, styles, and text until it's perfect before placing your order.
What if I'm not satisfied with my custom map poster?
We offer a 30-day money-back guarantee. If you're not completely satisfied with your poster, contact us for a full refund or replacement.
Can I add custom text or titles to my map poster?
Yes! You can add custom titles, subtitles, and dates to personalize your map poster. Choose from several font options to match your style.
Are the colors in the preview accurate to the final print?
Our preview system closely matches the final print colors. However, slight variations may occur due to monitor differences and printing processes.
Do you offer bulk discounts for multiple orders?
For orders of 10 or more posters, please contact our customer service team for special pricing. We're happy to work with you on larger projects.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods through our encrypted checkout process.
Can I change or cancel my order after placing it?
Order modifications or cancellations are possible within 24 hours of placement. After production begins, changes cannot be made, but our satisfaction guarantee still applies.
Still have questions?
Our customer service team is here to help with any additional questions about custom map posters.
Contact Support